Resident Experience & Leasing Specialist

Balfour Beatty Communities; Minot (ND); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Discretionary bonuses

Medical & Dental Insurance

401K matching

Robust PTO

Volunteer Days

Life Insurance

Disability & Parental Leave

Résumé du poste

Balfour Beatty Communities in Minot, ND is seeking a Customer Experience Specialist to drive property marketing, sales and resident engagement. You will be the community ambassador, guiding prospects and residents through applications, leases, move‑ins and renewals.

Ideal candidates bring 1+ year of customer service experience, strong communication, and proficiency with Microsoft Office. A valid driver's license is required for on‑site work in a fast‑paced environment.

Qualifications

• High school diploma or GED required.
• Minimum of one year of customer service experience; property management or hospitality preferred.
• Strong people management and leadership skills.
• Excellent interpersonal and communication abilities.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Valid driver’s license with safe driving record.

Responsabilités

• Manage and respond to all community inquiries in line with Exceptional Living Policies.
• Deliver high levels of resident experience through professional, positive interactions.
• Attract prospects through outreach and advertising using unique selling features.
• Follow up with qualified prospects per company policy.
• Renew residents at lease end where required; manage waitlist and occupancy.

Connaissances

People management

Leadership

Customer service

Interpersonal skills

Communication skills

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

Balfour Beatty Communities in Minot, ND is seeking a Customer Experience Specialist to drive property marketing, sales and resident engagement. You will be the community ambassador, guiding prospects and residents through applications, leases, move‑ins and renewals.

Ideal candidates bring 1+ year of customer service experience, strong communication, and proficiency with Microsoft Office. A valid driver's license is required for on‑site work in a fast‑paced environment.