Resident Experience Front Desk Concierge

KW Property Management; Juno Beach (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

KW Property Management in Florida seeks a front desk team member dedicated to greeting guests, providing information, and acting as a liaison between residents and visitors to ensure a meaningful visit with outstanding customer service.

Responsibilities include monitoring entry, coordinating with office staff, handling calls professionally, reporting violations, urgent incidents, and maintaining key control.

Qualifications

• High school diploma or GED; some college preferred.
• Familiar with computer software and able to perform office tasks.
• Strong organizational, interpersonal, and communication skills.
• Minimum six months related experience.
• Bi-lingual English/Spanish preferred but not required.
• Hospitality industry experience preferred.

Responsibilities

• Greet guests and provide exceptional customer service.
• Monitor and control building access and security.
• Coordinate with office staff to update resident information.
• Answer phones professionally.
• Report violations and maintenance issues.
• Maintain key control and report incidents.
• Prepare daily activity reports.
• Follow emergency procedures and coordinate with management.

Skills

Interpersonal skills

Communication skills

Organizational skills

Computer literacy

Bilingual English/Spanish

Hospitality experience

Education

High school diploma or GED

Some college

Job description

KW Property Management in Florida seeks a front desk team member dedicated to greeting guests, providing information, and acting as a liaison between residents and visitors to ensure a meaningful visit with outstanding customer service.

Responsibilities include monitoring entry, coordinating with office staff, handling calls professionally, reporting violations, urgent incidents, and maintaining key control.