Guest Services & Front Desk Specialist

KW Property Management LLC; Miami (FL); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

KW Property Management LLC is seeking a friendly Front Desk/Concierge to welcome residents and guests, provide information, and coordinate with onsite teams to ensure a smooth visit.

The role requires basic computer skills, reliability, and strong communication; prior hospitality experience is preferred. You will monitor access, assist with packages, and respond to emergencies under supervision of the Director of Operations.

Competenze

• High school diploma or GED; some college preferred.
• Minimum six months of related experience and/or training.
• Previous work experience in the hospitality industry is highly preferred.
• Must be familiar with using computer software to perform various tasks; strong organizational and interpersonal skills.

Mansioni

• Greet all guests in a standing upright position and provide excellent customer service.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft.
• Coordinate with office staff to maintain and update unit owner information.
• Handle packages delivered to the front desk and assist with deliveries as needed.
• Follow emergency procedures and report incidents to management.

Conoscenze

MS Office

Formazione

High School diploma or GED

Some college preferred

Descrizione del lavoro

KW Property Management LLC is seeking a friendly Front Desk/Concierge to welcome residents and guests, provide information, and coordinate with onsite teams to ensure a smooth visit.

The role requires basic computer skills, reliability, and strong communication; prior hospitality experience is preferred. You will monitor access, assist with packages, and respond to emergencies under supervision of the Director of Operations.