Resident Experience Concierge | Senior Living

Cogir Senior Living; Salem (OR); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Early access to paycheck

Free meals at work

Employee Referral Program

Job summary

Cogir Senior Living in Oregon is seeking a friendly Concierge to be the first point of contact for residents, families, guests, and vendors. You will provide front desk coverage, deliver exceptional service, and help coordinate resident services to create a welcoming atmosphere.

The role requires a high school diploma and 6–12 months of customer service or front desk experience. Proficiency with Word, Excel, and Outlook, along with strong communication and confidentiality, is essential.

Qualifications

• 6–12 months of customer service or front desk experience in a hotel, retirement community, or office setting.
• Working knowledge of Word, Excel, and Outlook.
• Patience and willingness to assist residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked, and organized.
• Excellent communication skills.
• Ability to work flexible shifts, including weekends and holidays.
• Maintain confidentiality and ethical standards.

Responsibilities

• Answer multi-line telephone and direct inquiries as needed.
• Greet residents, families, guests, and vendors warmly.
• Maintain visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks and light clerical work.
• Order office supplies.
• Address resident concerns and escalate issues to management.
• Complete work order requests.

Skills

Customer service

Front desk

MS Office

Communication skills

Multitasking

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Oregon is seeking a friendly Concierge to be the first point of contact for residents, families, guests, and vendors. You will provide front desk coverage, deliver exceptional service, and help coordinate resident services to create a welcoming atmosphere.

The role requires a high school diploma and 6–12 months of customer service or front desk experience. Proficiency with Word, Excel, and Outlook, along with strong communication and confidentiality, is essential.