Resident Experience & Central Operations Lead

Prime Residential; Portland (OR); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

PTO

11 company holidays

2 floating holidays

Birthday day-off

Volunteer day-off

401k match up to 4%

Tool kits

Career Growth via Prime Academy

Tuition reimbursement

Employee Housing Discount

Job summary

Prime Residential is seeking a CORE Coordinator in Oregon to enhance operational efficiency and elevate the resident experience. This role centralizes administrative tasks across multiple properties, ensuring accurate lease processing and timely communication between residents, onsite teams, and corporate departments.

You will collaborate with property management, regional leaders, and finance to implement best practices, streamline workflows, and support training on updated policies and tools.

Qualifications

• 1-2 years of experience in administrative support, customer service, property management, or a related field.
• Proficiency in Microsoft Office Suite and familiarity with property management or CRM systems.
• Strong organizational skills with the ability to manage multiple administrative tasks efficiently and accurately.
• Attention to detail and accuracy in lease processing, resident communications, and compliance documentation.
• Excellent customer service and communication skills.
• Ability to follow established policies and procedures and ensure compliance with company standards.

Responsibilities

• Refine and standardize administrative workflows to improve efficiency across multiple properties.
• Support adoption of best practices to improve operational effectiveness.
• Use property management software and digital tools to streamline tasks and improve accuracy.
• Maintain documentation of administrative procedures and support process enhancements.
• Serve as a key contact for resident inquiries and ensure timely responses.
• Coordinate lease documents, renewals, notices, and resident communications with care for compliance.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Multitasking

Team collaboration

Tools

Microsoft Office Suite

Yardi

RealPage

CRM systems

Job description

Prime Residential is seeking a CORE Coordinator in Oregon to enhance operational efficiency and elevate the resident experience. This role centralizes administrative tasks across multiple properties, ensuring accurate lease processing and timely communication between residents, onsite teams, and corporate departments.

You will collaborate with property management, regional leaders, and finance to implement best practices, streamline workflows, and support training on updated policies and tools.