Resident Experience & Leasing Leader

Berkshire; Portland, Northern (OR, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

3 weeks vacation

Personal development plans

Great insurance

Rent discount 25%

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant in Portland, OR. You will lead a team, drive property success, and deliver exceptional customer service to prospective residents and teammates.

The role emphasizes enthusiasm, market awareness, and a people-first approach to creating memorable resident experiences while supporting property marketing efforts.

Qualifications

• At least two years of transferable experience in customer service.
• Ability to adapt to new technologies.
• Proficient writing, speaking and understanding of English.

Responsibilities

• Lead your team to drive the property’s success.
• Be enthusiastic, creative, and market-aware.
• Be a people-loving soul and a home-finding helper.
• Provide excellent customer service to prospective residents and team members.
• Maintain professional resident communications in person and in writing.
• Help maintain property tours, models, and show units looking their best.
• Contribute ideas to improve resident satisfaction and property marketing.

Skills

Customer service

Technology adaptability

English proficiency

People skills

Job description

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant in Portland, OR. You will lead a team, drive property success, and deliver exceptional customer service to prospective residents and teammates.

The role emphasizes enthusiasm, market awareness, and a people-first approach to creating memorable resident experiences while supporting property marketing efforts.