Resident Experience & Leasing Leader

Berkshire Group, LLC; Portland (OR); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

3 weeks vacation

Personal development plans

Great insurance

25% rent discount

Job summary

Berkshire Residential Investments is hiring a Sales & Resident Experience Consultant in Portland, OR. You will lead leasing efforts, guide the resident experience, and collaborate with the property team to maximize occupancy and satisfaction.

The role emphasizes energetic, people-focused service and strong communication with prospective residents and team members. Expect to manage tours, ensure model quality, and contribute ideas to improve marketing and resident satisfaction.

Qualifications

• You love people and can build rapport with diverse audiences.
• Must achieve at least a 20% closing ratio.
• Maintain a professional, friendly leasing office atmosphere.
• Keep tour routes/models showcased and looking their best.
• Stay aware of local market conditions and trends.
• Provide marketing input to Property Manager to improve resident satisfaction.
• Communicate clearly with residents and team members in written and spoken English.
• Demonstrate strong administrative and organizational skills.

Responsibilities

• Lead leasing efforts to drive property success.
• Maintain a professional leasing office environment for prospective residents.
• Showcase models and tour routes to demonstrate value.
• Monitor local market conditions and trends for positioning.
• Collaborate with Property Manager on marketing strategies.
• Maintain clear, courteous resident communications across channels.
• Provide outstanding customer service to prospects and residents.
• Handle administrative tasks with attention to detail.

Skills

People skills

Closing sales

Customer service

Communication

Marketing collaboration

Attention to detail

Administrative skills

Adapt to tech

Job description

Berkshire Residential Investments is hiring a Sales & Resident Experience Consultant in Portland, OR. You will lead leasing efforts, guide the resident experience, and collaborate with the property team to maximize occupancy and satisfaction.

The role emphasizes energetic, people-focused service and strong communication with prospective residents and team members. Expect to manage tours, ensure model quality, and contribute ideas to improve marketing and resident satisfaction.