Resident Concierge & Welcome Desk Specialist

The SR Companies; Pearland (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

The SR Companies is seeking a courteous, organized administrative assistant to support residents, families, and staff in a continuing care community. Primary duties include greeting visitors, answering phones, handling mail, and coordinating scheduling and paperwork with empathy and HIPAA compliance.

This on-site role requires strong communication, basic computer skills, and a team-oriented attitude. You will assist with training new staff and perform light housekeeping and dining-room service

Qualifications

• Reads and writes simple correspondence and memos.
• Ability to present information one-to-one and in small groups.
• Proficient with Microsoft Office Suite and basic computer skills.

Responsibilities

• Greet residents, families and visitors with empathy and respect.
• Answer phones in a courteous, welcoming manner.
• Assist in scheduling new hires and handling related paperwork.
• Provide support to Business Office Manager as needed.
• Process incoming/outgoing mail and types correspondence.
• Respond to resident requests promptly and courteously.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The SR Companies is seeking a courteous, organized administrative assistant to support residents, families, and staff in a continuing care community. Primary duties include greeting visitors, answering phones, handling mail, and coordinating scheduling and paperwork with empathy and HIPAA compliance.

This on-site role requires strong communication, basic computer skills, and a team-oriented attitude. You will assist with training new staff and perform light housekeeping and dining-room service