Resident Concierge & Guest Services Associate

The SR Companies; Pearland (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

The SR Companies in Pearland, TX is seeking a friendly, detail‑oriented front desk/administrative assistant to support residents, families, and staff. You will answer phones, route messages, assist with onboarding, and perform general clerical duties with empathy and respect.

The role requires clear communication, HIPAA compliance, and teamwork. You will greet visitors, direct them to the appropriate department, and help maintain a clean, orderly community while delivering courteous service.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to use Microsoft Office.

Responsibilities

• Interact with residents, families and visitors with empathy and respect.
• Answer phones in a welcoming and courteous manner.
• Assist in scheduling new hires and processing new hire paperwork.
• Provide clerical support and route mail as needed.
• Type correspondence and greet visitors, directing them to the appropriate department.
• Maintain HIPAA compliance and follow policies; support team as needed.

Skills

Communication

Empathy

Phone etiquette

Clerical support

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The SR Companies in Pearland, TX is seeking a friendly, detail‑oriented front desk/administrative assistant to support residents, families, and staff. You will answer phones, route messages, assist with onboarding, and perform general clerical duties with empathy and respect.

The role requires clear communication, HIPAA compliance, and teamwork. You will greet visitors, direct them to the appropriate department, and help maintain a clean, orderly community while delivering courteous service.