Resident Concierge & Guest Experience Liaison

Senior Lifestyle Corporation; Florida; Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision benefits

DailyPay access to earned wages

Résumé du poste

Senior Lifestyle Corporation seeks compassionate team members to provide courteous assistance to residents, guests and vendors in our communities. The role emphasizes welcoming service, safety awareness and efficient administrative support.

You will greet residents, answer calls, help with packages and deliveries, maintain logs, and collaborate with other departments to resolve concerns while upholding our HEART values of Hospitality, Excellence, Appreciation, Respect & Teamwork.

Qualifications

• Clear English communication is required.
• Proficient with Outlook, Excel and Word.
• Ability to work as part of a team and handle multiple tasks.
• Compassionate, professional, and customer-focused demeanor.

Responsabilités

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety systems and investigate unusual activity.
• Process work orders, incidents, and concerns reports.
• Receive and deliver or hold packages, plants, or prescriptions.
• Maintain sign in/out logs for keys and gate passes.
• Assist other departments with administrative tasks.
• Ensure timely responses to resident/family/employee concerns and maintain a positive demeanor.

Connaissances

English communication

Teamwork

Multitasking

Independent decision-making

Compassionate demeanor

Customer service

Outils

Outlook

Excel

Word

Description du poste

Senior Lifestyle Corporation seeks compassionate team members to provide courteous assistance to residents, guests and vendors in our communities. The role emphasizes welcoming service, safety awareness and efficient administrative support.

You will greet residents, answer calls, help with packages and deliveries, maintain logs, and collaborate with other departments to resolve concerns while upholding our HEART values of Hospitality, Excellence, Appreciation, Respect & Teamwork.