Residence-Based Customer Solutions Manager, Pharma Ops

Bayer; White Heath (IL); Vor Ort; USD 118.000 - 177.000; Vollzeit

Zusammenfassung

Bayer in the United States oversees Order-to-Bill and Bill-to-Cash operations for the Hematology and Specialty Pharma portfolio, ensuring reliable supply, compliant service delivery and high customer satisfaction. The role coordinates data, systems, traceability and government pricing workstreams to support NDC-12 readiness.

The position requires a Master’s degree with 5+ years in pharma operations or a Bachelor’s with equivalent experience, plus strong SAP/ERP and data skills.

Qualifikationen

• Requires a Master’s degree with 5+ years in a relevant field or Bachelor’s with equivalent experience.
• Pharma/healthcare operations experience, including supply chain, data, and systems integration.
• Experience with regulated pharma environments and serialized or specialty supply models preferred.

Aufgaben

• Oversee Order-to-Bill and Bill-to-Cash activities including account setup, order processing, billing, and cash-collection support.
• Drive compliant process improvements, support launches and new business or supply models, and act as SME for contracts and audits.
• Collaborate with logistics and cross-functional partners to develop tailored solutions and strengthen stakeholder relationships.

Kenntnisse

SAP/ERP

Master data

Serialization

Stakeholder management

Ausbildung

Master’s degree in Business, Supply Chain, Healthcare, Information Systems

Bachelor’s degree with equivalent relevant experience

Tools

EDI/API interfaces

Jobbeschreibung

Bayer in the United States oversees Order-to-Bill and Bill-to-Cash operations for the Hematology and Specialty Pharma portfolio, ensuring reliable supply, compliant service delivery and high customer satisfaction. The role coordinates data, systems, traceability and government pricing workstreams to support NDC-12 readiness.

The position requires a Master’s degree with 5+ years in pharma operations or a Bachelor’s with equivalent experience, plus strong SAP/ERP and data skills.