Residence-Based Customer Solutions Manager II – Pharma

Bayer; Memphis (TN); On-site; USD 118,000 - 177,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Job summary

Bayer is seeking a Supply Chain Operations Lead to oversee daily Order-to-Bill and Bill-to-Cash activities for the Hematology and Specialty Pharma portfolio in the US market. The role emphasizes reliable supply, compliant service delivery, and high customer satisfaction while coordinating with data, systems, traceability, and pricing workstreams.

Requirements include a Master’s degree in a relevant field and 5+ years of pharmaceutical operations experience.

Qualifications

• Master’s degree in Business, Supply Chain, Healthcare, Information Systems, or related field with 5+ years of relevant experience or a Bachelor’s with equivalent experience.

Responsibilities

• Oversee and execute daily Order-to-Bill and Bill-to-Cash activities, including account setup, customer service, order processing, billing, reconciliation and cash-collection support; monitor third-party ops.

Skills

Cross-functional collaboration

Stakeholder management

Analytical thinking

Supply chain knowledge

Education

Master’s degree in Business / Supply Chain / Healthcare / Information Systems

Bachelor’s degree with relevant experience

Tools

SAP/ERP

EDI / API interfaces

Serialization / Traceability

Job description

Bayer is seeking a Supply Chain Operations Lead to oversee daily Order-to-Bill and Bill-to-Cash activities for the Hematology and Specialty Pharma portfolio in the US market. The role emphasizes reliable supply, compliant service delivery, and high customer satisfaction while coordinating with data, systems, traceability, and pricing workstreams.

Requirements include a Master’s degree in a relevant field and 5+ years of pharmaceutical operations experience.