Reservations Support Coordinator

Hopesglobalgetaways; Mission (TX); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Onboarding & training

Mentorship

Travel discounts

Performance incentives

Job summary

Hope’s Global Getaways is seeking organized Reservations Support Coordinators to assist clients with vacation planning. You will research options, coordinate services, and keep reservation details accurate while working remotely.

This beginner-friendly role offers onboarding and ongoing support, no prior travel experience required, flexible scheduling, and opportunities for professional development with supplier education and travel discounts.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Ability to research options and compare alternatives.
• Good time management and ability to handle multiple tasks.

Responsibilities

• Gather client information including destination preferences, travel dates, budgets, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, activities, and vacation packages.
• Assist with coordinating selected services through approved supplier resources.
• Organize reservation details, confirmations, schedules, and itinerary information.
• Provide booking updates, answer routine questions, follow up on outstanding items, and assist with standard changes when needed.
• Review reservation information for accuracy and maintain organized client records.

Skills

Communication

Detail-oriented

Research skills

Time management

Independent worker

Customer service

Computer basics

Learning tools

Job description

Position Overview

We are seeking organized, detail-focused individuals to join our remote team as Reservations Support Coordinators. In this role, you will assist clients with vacation arrangements by researching options, coordinating selected services, and keeping reservation information accurate and up to date.

This opportunity is a good fit for individuals who enjoy working with details, helping customers, managing follow-up, and working independently. Previous travel-industry experience is not required. Training and ongoing support are provided.

What You'll Do

• Gather client information including destination preferences, travel dates, budgets, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, activities, and vacation packages.
• Assist with coordinating selected services through approved supplier resources.
• Organize reservation details, confirmations, schedules, and itinerary information.
• Provide booking updates, answer routine questions, follow up on outstanding items, and assist with standard changes when needed.
• Review reservation information for accuracy and maintain organized client records.

Opportunity Details

• Fully remote with flexible scheduling
• Independent opportunity; not a traditional hourly or salaried employee position
• Beginner-friendly onboarding and training
• No previous professional travel experience required
• Ongoing team guidance and mentorship
• Supplier and destination education
• Professional development opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits

Qualifications

• Strong written and verbal communication skills
• Professional and customer-focused approach
• Strong organization and attention to detail
• Comfortable researching and reviewing options online
• Ability to manage multiple reservations, follow-ups, and deadlines
• Strong time-management and problem-solving skills
• Self-motivated and comfortable working independently
• Willingness to learn reservation tools and supplier platforms
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region