Reservations Coordinator

Hopesglobalgetaways; City of Middletown (NY); À distance; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Flexible scheduling

Beginner onboarding

Structured training

No travel experience required

Educational resources

Supplier and destination learning

Growth opportunities

Travel discounts

Résumé du poste

Hope’s Global Getaways is seeking organized, dependable Reservations Coordinators to join our fully remote team. You will research vacations, coordinate services, and keep reservations accurate while communicating with clients and meeting deadlines.

No prior travel experience required; we provide beginner onboarding and ongoing training. Flexible scheduling (part-time or full-time) with opportunities to develop skills in reservations, customer service, and supplier research.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Ability to manage multiple reservations and deadlines.
• Willingness to learn reservation systems and supplier resources.
• Self-motivated and able to work independently.

Responsabilités

• Gather client information including preferred destinations, travel dates, budget, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, and other vacation services using approved supplier resources.
• Coordinate arrangements and organize booking confirmations, schedules, itinerary details, and reservation information.
• Communicate updates, follow up on outstanding items, and assist with standard reservation changes when needed.
• Review names, dates, services, and other booking details for accuracy while tracking deadlines and maintaining records.

Description du poste

About the Role

We are seeking organized, dependable individuals to join our remote team as Reservations Coordinator. In this position, you will help clients manage vacation arrangements by researching available options, coordinating selected services, and keeping reservation details accurate and organized.

This opportunity is ideal for individuals who enjoy working with details, communicating with customers, and staying on top of deadlines. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.

Key Responsibilities

• Gather client information including preferred destinations, travel dates, budget, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation services using approved supplier resources.
• Assist with coordinating selected arrangements and organize booking confirmations, schedules, itinerary details, and reservation information.
• Communicate updates, follow up on outstanding items, answer routine questions, and assist with standard reservation changes when needed.
• Review names, dates, services, and other booking details for accuracy while tracking important deadlines and maintaining current client records.

What We Offer

• Fully remote opportunity with flexible part-time and full-time scheduling
• Beginner-friendly onboarding and structured training
• No previous professional travel experience required
• Ongoing team guidance and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to build reservation, customer service, communication, and organizational skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

Qualifications

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Professional and customer-focused approach
• Ability to manage multiple reservations, requests, and deadlines
• Comfortable researching and comparing options online
• Willingness to learn reservation systems, digital platforms, and supplier resources
• Dependable follow-through and effective time-management skills
• Adaptable and solution-focused when plans or priorities change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region