Remote Travel Reservations Specialist

Hopesglobalgetaways

Keene (NH)

On-site

USD 42,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Remote work

Flexible scheduling

Onboarding & training

No travel exp required

Team support

Supplier education

Skill development

Professional growth

Incentives

Travel discounts

Virtual team

Job summary

Hopesglobalgetaways is seeking a dependable Reservation Support Advisor to help clients research vacation options, organize reservation details, and keep plans on track from start to finish. This remote role welcomes candidates from diverse backgrounds; no travel experience is required.

Training, supplier resources, and ongoing education are provided to help you master the tools and responsibilities. You will verify bookings, provide confirmations and itineraries, and maintain accurate client

Qualifications

Professional written and verbal communication skills.
Strong customer-service and listening abilities.
Excellent organization and attention to detail.
Ability to manage multiple client requests and deadlines.
Comfortable researching information and working with online platforms.
Willingness to learn reservation systems and digital tools.
Dependable and adaptable when priorities change.
Strong follow-up, time-management, and problem-solving skills.
Self-motivated and comfortable working independently.
Basic computer proficiency and reliable internet access.
Must be at least 18 years of age.
Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or another approved region.

Responsibilities

Respond to client inquiries and gather information about upcoming vacation plans.
Research hotels, resorts, cruises, transportation, tours, excursions, and other experiences.
Review available options based on client preferences, dates, and budget considerations.
Assist with coordinating selected accommodations, transportation, and activities.
Process and organize reservation information using approved booking resources.
Provide clients with confirmations, schedules, itinerary information, and relevant documentation.
Track upcoming deadlines, outstanding information, and reservation requirements.
Follow up with clients and communicate important booking updates.
Assist with routine reservation revisions, cancellations, and special requests.
Verify names, dates, services, and other important booking information.
Maintain accurate client notes and reservation records.
Complete ongoing supplier and destination education.