Reservations Manager: Dynamic, Part-Time, Customer-Focused

U-Haul International, Inc.; Birmingham (AL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Prescription plans (if eligible)

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on electronics and hotels

MetLife insurance

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent to support customers, field teams, and dealerships through reservation placement and equipment distribution. The role focuses on dynamic, fast-paced operations and balancing regional inventory to meet demand.

Responsibilities include guiding equipment placement, reviewing reservation reports, and assisting with the U-Box product. Part-time schedule options are available. The position is based in Birmingham, AL.

Qualifications

• High school diploma or equivalent.
• Proficient in customer service, time management and multitasking.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on customer demand and productivity status to balance regional inventory.
• Review reports that aid in effective placement of equipment, customer reservations and contracts.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Multiline phones

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent to support customers, field teams, and dealerships through reservation placement and equipment distribution. The role focuses on dynamic, fast-paced operations and balancing regional inventory to meet demand.

Responsibilities include guiding equipment placement, reviewing reservation reports, and assisting with the U-Box product. Part-time schedule options are available. The position is based in Birmingham, AL.