Reservations & Equipment Logistics Specialist

U-Haul International, Inc.; Eugene (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Paid holidays

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team environment. The role focuses on supporting customers, field team members, and U-Haul dealerships through reservation placement and equipment distribution to balance regional inventory.

The position emphasizes excellent customer service, multitasking, and time management to handle daily variations and dynamic demands in a busy setting.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma

Tools

Word

Email

Office equipment

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team environment. The role focuses on supporting customers, field team members, and U-Haul dealerships through reservation placement and equipment distribution to balance regional inventory.

The position emphasizes excellent customer service, multitasking, and time management to handle daily variations and dynamic demands in a busy setting.