Reservation Manager - Fast-Paced, Customer-Focused Role

U-Haul International, Inc.; Jacksonville (FL); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife insurance discounts

Discounts on Apple products

401(k) Savings Plan

ESOP

24-hour physician for kids

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident

Dave Ramsey's SmartDollar

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent to support customers, field teams and dealerships with reservation placement and equipment distribution. The role focuses on directing equipment to meet demand and balancing regional inventory for future needs.

Responsibilities include reviewing reports, assisting with U-Box products, and ensuring accurate reservations and contracts. The position emphasizes teamwork, service excellence, and efficiency in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on demand to balance regional inventory.
• Review reports to aid in equipment placement, reservations and contracts.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Communication

Office equipment

Education

High school diploma

Tools

Multiline phones

Microsoft Word

Email

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent to support customers, field teams and dealerships with reservation placement and equipment distribution. The role focuses on directing equipment to meet demand and balancing regional inventory for future needs.

Responsibilities include reviewing reports, assisting with U-Box products, and ensuring accurate reservations and contracts. The position emphasizes teamwork, service excellence, and efficiency in a fast-paced environment.