Reservation & Equipment Allocation Specialist

U-Haul; Tennessee; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision Plans

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Gym reimbursement

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service in a dynamic environment. You will support customers, field teams, and U-Haul dealerships with equipment reservations and distribution while ensuring accurate placement based on demand and inventory status.

The role emphasizes multitasking, communication, and attention to detail, with opportunities for growth within U-Haul and its broad benefits program.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service in a dynamic environment. You will support customers, field teams, and U-Haul dealerships with equipment reservations and distribution while ensuring accurate placement based on demand and inventory status.

The role emphasizes multitasking, communication, and attention to detail, with opportunities for growth within U-Haul and its broad benefits program.