Reservation & Equipment Coordination Specialist

U-Haul; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Job summary

U-Haul is seeking a Reservation Manager Agent to join a dynamic, team-focused environment. The role supports customers, field teams and dealerships through reservation placement and equipment distribution, ensuring efficient inventory balancing across regions.

Under the Traffic Control Manager’s direction, you will review reports, assist with U-Box products, and help optimize reservations and contracts to meet demand, while providing excellent service in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• Proficient in customer service, time management and multitasking.
• Willingness to work in a fast-paced environment and assist field teams/dealerships.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, directing incoming customers' equipment based on demand and productivity status to balance regional inventory.
• Review reports that aid in effective placement of equipment, customer reservations and contracts to support availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Multiline phones

Word processing

Job description

U-Haul is seeking a Reservation Manager Agent to join a dynamic, team-focused environment. The role supports customers, field teams and dealerships through reservation placement and equipment distribution, ensuring efficient inventory balancing across regions.

Under the Traffic Control Manager’s direction, you will review reports, assist with U-Box products, and help optimize reservations and contracts to meet demand, while providing excellent service in a fast-paced setting.