Reservation & Equipment Coordinator

U-Haul International, Inc.; Portsmouth (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Health insurance & Prescription plans,

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on Apple products, Dell

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced, team-oriented environment. The role focuses on supporting customers, field teams and dealerships through reservation placement and equipment distribution to balance inventory and meet demand.

Responsibilities include handling calls, assisting with equipment reservations, reviewing placement reports, and supporting the U-Box product. Strong customer service and multitasking skills are required.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma

Tools

Multiline phones

Word

Email

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced, team-oriented environment. The role focuses on supporting customers, field teams and dealerships through reservation placement and equipment distribution to balance inventory and meet demand.

Responsibilities include handling calls, assisting with equipment reservations, reviewing placement reports, and supporting the U-Box product. Strong customer service and multitasking skills are required.