Reservation & Equipment Allocation Coordinator

U-Haul International; El Paso (TX); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products, Dell PCs,

cell phone plans, hotels, and more

Descripción de la vacante

U-Haul International is seeking a Reservation Manager Agent to join a fast-paced team focused on outstanding customer service and results. Under the Traffic Control Manager, you will support customers, field teams, and U-Haul dealerships through reservation placement and equipment distribution to balance regional inventory and meet future demand.

You will review reports to optimize equipment placement and reservation accuracy, and assist with U-Box portable storage products as needed.

Formación

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsabilidades

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Conocimientos

Customer service

Time management

Multitasking

Educación

High school diploma or equivalent

Herramientas

Office equipment basics

Word processing (MS Word)

Email etiquette

Descripción del empleo

U-Haul International is seeking a Reservation Manager Agent to join a fast-paced team focused on outstanding customer service and results. Under the Traffic Control Manager, you will support customers, field teams, and U-Haul dealerships through reservation placement and equipment distribution to balance regional inventory and meet future demand.

You will review reports to optimize equipment placement and reservation accuracy, and assist with U-Box portable storage products as needed.