Reservation & Equipment Coordinator

U-Haul; Surprise (AZ); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance &Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell, etc

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins.

Dave Ramsey’s SmartDollar Program

Assist with calls from and tocustomers

Job summary

U-Haul International is seeking a Reservation Manager Agent to join a fast-paced team. You will support customers, field staff and dealerships with reservation placement and equipment distribution, balancing regional inventory to meet demand.

The role emphasizes strong customer service, multitasking, and proficient use of office tools to manage calls, reservations and contracts, while contributing to service goals and company growth.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Multiline phones

Microsoft Word

Email

Job description

U-Haul International is seeking a Reservation Manager Agent to join a fast-paced team. You will support customers, field staff and dealerships with reservation placement and equipment distribution, balancing regional inventory to meet demand.

The role emphasizes strong customer service, multitasking, and proficient use of office tools to manage calls, reservations and contracts, while contributing to service goals and company growth.