Reservation & Equipment Coordinator

U-Haul International; Tennessee; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

MetLaw Legal program

MetLife auto and home insurance

LifeLock Identity Theft Protection

Job summary

U-Haul International is seeking a Reservation Manager Agent to join a fast-paced, team-driven environment. You will support customers, field teams, and dealerships by handling reservations and coordinating equipment distribution to meet regional demand.

In this role you will review reports to optimize availability, assist with U-Box products, and ensure accurate contract handling while maintaining excellent customer service across daily operations.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers and coordinate reservations.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on demand and productivity status to balance regional inventory.
• Review reports that aid in effective placement of equipment, customer reservations and contracts.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Word

Email

Job description

U-Haul International is seeking a Reservation Manager Agent to join a fast-paced, team-driven environment. You will support customers, field teams, and dealerships by handling reservations and coordinating equipment distribution to meet regional demand.

In this role you will review reports to optimize availability, assist with U-Box products, and ensure accurate contract handling while maintaining excellent customer service across daily operations.