Reservation & Equipment Planning Manager

U-Haul International, Inc.; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance and prescription plan

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Disounts on Apple products, Dell, cell

MetLife auto and home insurance

Mindset App Reimbursement

Paid holidays, vacation and sick days

You Matter EAP

LifeLock Identity Theft Protection

Dave Ramsey’s SmartDollar Program

Business travel insurance

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced team focused on delivering outstanding customer service.

The role involves reservation placement, equipment distribution, and supporting dealerships to balance inventory based on regional demand. The position emphasizes teamwork, multitasking, and strong communication, with opportunities for advancement and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Operating office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers and support field team members and U-Haul dealerships with equipment and reservation management.
• Direct incoming customers' equipment to areas based on demand and productivity status to balance regional inventory levels.
• Review reports to aid in effective placement of equipment, reservations and contracts that support availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced team focused on delivering outstanding customer service.

The role involves reservation placement, equipment distribution, and supporting dealerships to balance inventory based on regional demand. The position emphasizes teamwork, multitasking, and strong communication, with opportunities for advancement and a comprehensive benefits package.