Reservation & Equipment Coordinator

U-Haul International, Inc.; Kansas City (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Advancement opportunities

Mindset app reimbursement

Health insurance

Paid holidays

Life insurance

401(k) savings plan

Stock ownership (ESOP)

Travel insurance

Identity theft protection

SmartDollar program

Job summary

U-Haul International, Inc. in the United States is seeking a Reservation Manager Agent who thrives in a fast-paced environment and enjoys helping customers.

You will support customers, field team members and U-Haul dealerships through reservation placement and equipment distribution under the Traffic Control Manager. The role emphasizes teamwork, dependable communication, and efficient problem solving to balance regional inventory and meet demand.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Support field teams and dealerships with equipment and reservation management.
• Direct equipment flow to areas based on demand to balance regional inventory.
• Review reports to optimize equipment placement and availability.
• Assist with the U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Phone etiquette

Word

Email

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in the United States is seeking a Reservation Manager Agent who thrives in a fast-paced environment and enjoys helping customers.

You will support customers, field team members and U-Haul dealerships through reservation placement and equipment distribution under the Traffic Control Manager. The role emphasizes teamwork, dependable communication, and efficient problem solving to balance regional inventory and meet demand.