Reservation Specialist - Fast-Paced, Customer-Focused

U-Haul; Cleveland (OH); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mindset App Reimbursement

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell, etc

Descripción de la vacante

U-Haul International is seeking a Reservation Manager Agent to join our in-office team. You will support customers, field staff and dealerships with reservation placement and equipment distribution to balance regional inventory.

The role emphasizes outstanding customer service, multitasking and time management in a fast-paced environment. A high school diploma or equivalent is required and growth opportunities are available.

Formación

• Proven ability to deliver outstanding customer service.
• Strong time management and multitasking capabilities.
• Experience working with office equipment and basic software (phone systems, Word, email).

Responsabilidades

• Assist with calls from and to customers.
• Help support field team members and dealerships with equipment and reservation management and placement, directing equipment to meet demand.
• Review reports to aid in equipment placement and reservation accuracy.
• Assist with the U-Box portable storage product.

Conocimientos

Customer service

Time management

Multitasking

Educación

High school diploma or equivalent

Descripción del empleo

U-Haul International is seeking a Reservation Manager Agent to join our in-office team. You will support customers, field staff and dealerships with reservation placement and equipment distribution to balance regional inventory.

The role emphasizes outstanding customer service, multitasking and time management in a fast-paced environment. A high school diploma or equivalent is required and growth opportunities are available.