Reservation & Equipment Planning Specialist

U-Haul; Alcoa (TN); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) Savings Plan

Life insurance

ESOP

Paid holidays

Vacation & sick days

EAP

MetLaw Legal program

Discounts on products

SmartDollar program

Descripción de la vacante

U-Haul International is seeking a Reservation Manager Agent who thrives in a fast-paced team environment, delivering outstanding customer service and staying results-oriented as daily work changes. Under the Traffic Control Manager, you will support customers, field teams and U-Haul dealerships through reservation placement and equipment distribution, balancing regional inventory to meet future demand.

You will review reports for accuracy, assist with U-Box portable storage products, and

Formación

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsabilidades

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Conocimientos

Customer service

Time management

Multitasking

Educación

High school diploma

Herramientas

Word

Email

Multiline phones

Descripción del empleo

U-Haul International is seeking a Reservation Manager Agent who thrives in a fast-paced team environment, delivering outstanding customer service and staying results-oriented as daily work changes. Under the Traffic Control Manager, you will support customers, field teams and U-Haul dealerships through reservation placement and equipment distribution, balancing regional inventory to meet future demand.

You will review reports for accuracy, assist with U-Box portable storage products, and