Reservation Manager - Equipment & Customer Support

U-Haul; Town of Charlotte (NY); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Dental & Vision Plans

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLife insurance products

Job summary

U-Haul is seeking a Reservation Manager Agent to join our team in Charlotte, NC. You will support customers and field teams with equipment reservations and placement, directing orders to balance regional inventory and meet demand.

Strong communication and multitasking are essential as you review reports and assist with U-Box products. We value reliability, customer focus, and teamwork in a fast-paced environment where every day differs.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment and basic software.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Handle calls from and to customers and provide information.
• Support field teams and dealerships with equipment and reservations.
• Review reports to ensure accurate equipment availability and reservations.
• Assist with the U-Box portable storage product.

Skills

Customer service

Multitasking

Time management

Office equipment

Phone etiquette

Communication skills

Education

High school diploma

Tools

Microsoft Word

Email client

Job description

U-Haul is seeking a Reservation Manager Agent to join our team in Charlotte, NC. You will support customers and field teams with equipment reservations and placement, directing orders to balance regional inventory and meet demand.

Strong communication and multitasking are essential as you review reports and assist with U-Box products. We value reliability, customer focus, and teamwork in a fast-paced environment where every day differs.