Reservation & Equipment Logistics Lead

U-Haul; Fargo (ND); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Mindset App Reimbursement

Gym Reimbursement

Health insurance

Prescription plans

Paid holidays

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team. You will handle calls from customers and support field teams and dealerships with equipment reservations and placement to balance regional inventory.

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team. You will handle calls from customers and support field teams and dealerships with equipment reservations and placement to balance regional inventory.

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.