Reservation & Equipment Coordination Specialist

U-Haul; Northern, New York (KY, NY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Paid holidays, vacation, sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Disounts on Apple products and more

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team environment and deliver outstanding customer service. You will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance regional inventory.

Under the Traffic Control Manager, you will review reports, aid in reservation accuracy, and assist with the U-Box product, while maintaining professionalism and organization.

Qualifications

• High school diploma or equivalent required.
• Proficient in Word and email with good etiquette.
• Strong customer service and multitasking abilities.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and dealerships with equipment and reservations.
• Direct incoming customers to areas based on demand and inventory.
• Review reports to aid equipment placement and reservation accuracy.
• Assist with the U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team environment and deliver outstanding customer service. You will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance regional inventory.

Under the Traffic Control Manager, you will review reports, aid in reservation accuracy, and assist with the U-Box product, while maintaining professionalism and organization.