Reservation & Equipment Logistics Specialist

U-Haul; Bloomington (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Job summary

U-Haul is seeking a Reservation Manager Agent who thrives in a fast-paced, dynamic team environment and delivers outstanding customer service. Under the Traffic Control Manager, you will support customers, field teams, and dealerships through reservation placement and equipment distribution.

The role focuses on balancing regional inventory levels, directing equipment flow, and ensuring accurate reservations and contracts while aiding with the U-Box portable storage product.

Qualifications

• High school diploma or equivalent.
• Proficient in customer service, time management and multitasking.
• Working knowledge of office equipment such as multiline phones, Word and email.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, balancing regional inventory to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts.

Skills

Customer service

Time management

Multitasking

Office equipment proficiency

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent who thrives in a fast-paced, dynamic team environment and delivers outstanding customer service. Under the Traffic Control Manager, you will support customers, field teams, and dealerships through reservation placement and equipment distribution.

The role focuses on balancing regional inventory levels, directing equipment flow, and ensuring accurate reservations and contracts while aiding with the U-Box portable storage product.