Reservation Manager: Dynamic Logistics & Customer Care

U-Haul; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Dental & Vision plans

Life insurance

401(k)

ESOP

Gym reimbursement

Paid holidays

Paid vacation

Job summary

U-Haul in Los Angeles is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and placement, balancing regional inventory to meet demand.

You will review reports to optimize reservations, assist with U-Box products, and ensure accurate equipment availability while delivering outstanding customer service in a fast-paced setting.

Join a team focused on reliability, growth, and customer satisfaction with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Proficient with word processing and email.
• Strong customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Support field teams and dealerships with equipment and reservations, balancing regional inventory.
• Review reports to optimize equipment placement and reservations.
• Assist with U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

MS Word

Email

Phone systems

Office equipment

Job description

U-Haul in Los Angeles is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and placement, balancing regional inventory to meet demand.

You will review reports to optimize reservations, assist with U-Box products, and ensure accurate equipment availability while delivering outstanding customer service in a fast-paced setting.

Join a team focused on reliability, growth, and customer satisfaction with comprehensive benefits and growth opportunities.