Reservation Manager: Customer & Inventory Lead

U-Haul International, Inc.; Tacoma (WA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Life insurance

Gym Reimbursement Program

Discounts on products

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced team. You will support customers, field teams and dealerships with reservation placement and equipment distribution.

Responsibilities include directing equipment based on demand and productivity, reviewing reports for accuracy, and assisting with U-Box storage products. Minimum qualifications include a high school diploma and proficiency with Word and email.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced team. You will support customers, field teams and dealerships with reservation placement and equipment distribution.

Responsibilities include directing equipment based on demand and productivity, reviewing reports for accuracy, and assisting with U-Box storage products. Minimum qualifications include a high school diploma and proficiency with Word and email.