Dynamic Reservation Manager - Customer-Focused & Efficient

U-Haul

Prescott (AZ)

On-site

USD 36,000 - 60,000

Full time

29 hours ago

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Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell PCs,

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul is seeking a Reservation Manager Agent who enjoys teamwork, delivers outstanding customer service, and thrives in a fast-paced environment. Under the Traffic Control Manager, you will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance regional inventory and meet demand.

The role emphasizes handling calls, reviewing placement reports, and assisting with U-Box storage products.

Qualifications

High school diploma or equivalent.
Proficient with office equipment and basic computer skills (Word/email).
Strong customer service, time management and multitasking abilities.

Responsibilities

Assist with calls from and to customers.
Support field team members and U-Haul dealerships with equipment and reservation management and placement, directing equipment to areas based on demand and productivity.
Review reports to aid in effective placement of equipment and reservations.
Assist with the Company’s U-Box portable storage product.