Reservation Manager: Dynamic Ops & Growth

U-Haul International, Inc.; Los Angeles (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Career stability

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

Gym Reimbursement Program

Job summary

U-Haul is seeking a Reservation Manager Agent in Los Angeles to join a fast-paced team. You will support customers, field team members and dealerships through reservation placement and equipment distribution, helping balance regional inventory and meet demand.

Minimum qualifications include a high school diploma and proficiency with phones, Word and email. The role emphasizes customer service, time management and multitasking in a dynamic environment.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma

Tools

Multiline phones

Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent in Los Angeles to join a fast-paced team. You will support customers, field team members and dealerships through reservation placement and equipment distribution, helping balance regional inventory and meet demand.

Minimum qualifications include a high school diploma and proficiency with phones, Word and email. The role emphasizes customer service, time management and multitasking in a dynamic environment.