Reservation Manager — Dynamic Equipment & Customer Support

U-Haul; Englewood (CO); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins.

Dave Ramsey’s SmartDollar Program

Zusammenfassung

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service. You will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance regional inventory and meet demand.

Under the Traffic Control Manager's direction, you will review reports, assist with U-Box, and ensure accurate contracts and availability while maintaining a results-oriented approach in a dynamic environment.

Qualifikationen

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Aufgaben

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Kenntnisse

Customer service

Time management

Multitasking

Office equipment

Phone etiquette

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service. You will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance regional inventory and meet demand.

Under the Traffic Control Manager's direction, you will review reports, assist with U-Box, and ensure accurate contracts and availability while maintaining a results-oriented approach in a dynamic environment.