Reservation & Equipment Logistics Lead

U-Haul; Meridian (ID); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision plans

401(k) Savings Plan

ESOP

Paid holidays, vacation, and sick days

Life insurance

Employee Assistance Program (EAP)

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service. You will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance inventory by region.

Under the Traffic Control Manager, you will review reports to optimize equipment availability and assist with U-Box products, ensuring accurate reservations and contracts.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Office equipment

Microsoft Word

Email

Education

High school diploma or equivalent

Tools

Multiline phones

MS Word

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service. You will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance inventory by region.

Under the Traffic Control Manager, you will review reports to optimize equipment availability and assist with U-Box products, ensuring accurate reservations and contracts.