Reservation Manager - Customer & Inventory Coordinator

U-Haul; Surprise (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

Metro/Legal program

LifeLock Identity Theft Protection

Job summary

U-Haul is seeking a Reservation Manager Agent to support customers and field teams with equipment and reservation coordination. You will help direct equipment based on demand and assist with U-Box storage products, ensuring accurate reservations and inventory flow.

The role emphasizes outstanding customer service, multitasking, and strong time-management skills in a fast-paced environment located at Surprise, AZ.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management.
• Direct incoming customers' equipment to areas based on customer demand and productivity status to help balance regional market inventory levels.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent to support customers and field teams with equipment and reservation coordination. You will help direct equipment based on demand and assist with U-Box storage products, ensuring accurate reservations and inventory flow.

The role emphasizes outstanding customer service, multitasking, and strong time-management skills in a fast-paced environment located at Surprise, AZ.