Reservation & Equipment Coordination Specialist

U-Haul International, Inc.; Chandler (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products, Dell, etc

24-hour physician for kids

MetLaw legal program

Discounts on travel and tech

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent in Chandler, AZ to support customers and field teams with reservation placement and equipment distribution. The role focuses on balancing regional inventory and ensuring accurate reservations and contracts, while supporting U-Box products.

The position emphasizes strong customer service, multitasking and time management in a fast-paced environment, with opportunities to work with the U-Haul dealership network and head office.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Multiline phones

Word processing

Email

Office equipment

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent in Chandler, AZ to support customers and field teams with reservation placement and equipment distribution. The role focuses on balancing regional inventory and ensuring accurate reservations and contracts, while supporting U-Box products.

The position emphasizes strong customer service, multitasking and time management in a fast-paced environment, with opportunities to work with the U-Haul dealership network and head office.