Reservations & Customer Care Specialist

U-Haul; Surprise (AZ); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Gym Reimbursement Program

MetLife auto and home insurance

You Matter EAP

Zusammenfassung

U-Haul is seeking a Reservation Manager Agent in Surprise, Arizona to handle customer calls and coordinate equipment and reservations with field teams and dealerships. You will direct equipment flow to meet regional demand and support U‑Box services as needed.

The role requires a high school diploma or equivalent and strong skills in customer service, time management, and multitasking, with experience using multiline phones, Word and email in a fast-paced environment.

Qualifikationen

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Aufgaben

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on demand and productivity to balance regional inventory levels.

Kenntnisse

Customer service

Time management

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Microsoft Word

Email client

Jobbeschreibung

U-Haul is seeking a Reservation Manager Agent in Surprise, Arizona to handle customer calls and coordinate equipment and reservations with field teams and dealerships. You will direct equipment flow to meet regional demand and support U‑Box services as needed.

The role requires a high school diploma or equivalent and strong skills in customer service, time management, and multitasking, with experience using multiline phones, Word and email in a fast-paced environment.