Reservation & Equipment Dispatch Specialist

U-Haul; Cleveland (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan

Dental & Vision

Job summary

U-Haul is seeking a Reservation Manager Agent in Cleveland, OH. This role supports customers and field teams with reservation placement and equipment distribution under the Traffic Control Manager, in a fast-paced environment.

Required are a high school diploma, basic office equipment skills, and strong customer service, time management, and multitasking abilities. U-Haul offers extensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent in Cleveland, OH. This role supports customers and field teams with reservation placement and equipment distribution under the Traffic Control Manager, in a fast-paced environment.

Required are a high school diploma, basic office equipment skills, and strong customer service, time management, and multitasking abilities. U-Haul offers extensive benefits and growth opportunities.