Dynamic Reservation & Equipment Coordinator

U-Haul International, Inc.; Buffalo (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health Insurance

Prescription plans

Paid holidays

Vacation days

Sick days

Life insurance

MetLaw Legal program

Auto insurance

Home insurance

Discounts on devices

401(k) Savings Plan

ESOP

Gym reimbursement program

You Matter EAP

Job summary

U-Haul is seeking a Reservation Manager Agent to join a team‑oriented, fast‑paced environment. You will support customers, field team members and U‑Haul dealerships through reservation placement and equipment distribution, balancing regional inventory to meet demand.

Minimum qualifications include a high school diploma or equivalent, proficiency with office equipment, and strong customer service, time management, and multitasking skills.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Office equipment

Job description

U-Haul is seeking a Reservation Manager Agent to join a team‑oriented, fast‑paced environment. You will support customers, field team members and U‑Haul dealerships through reservation placement and equipment distribution, balancing regional inventory to meet demand.

Minimum qualifications include a high school diploma or equivalent, proficiency with office equipment, and strong customer service, time management, and multitasking skills.