Reservation & Equipment Allocation Specialist

U-Haul; Midwest City (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance MetLife program

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Business travel insurance

You Matter EAP

Identity Theft Protection

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team focused on outstanding customer service and dynamic daily work. Under the Traffic Control Manager, you will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance regional inventory and meet future demand.

The role emphasizes reliability, teamwork, and the ability to handle varying daily priorities while contributing to a growing, stable employer with extensive

Qualifications

• High school diploma or equivalent.
• Proficient in customer service, time management and multitasking.
• Working knowledge of office equipment such as multiline phones, Word and email.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Office equipment

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team focused on outstanding customer service and dynamic daily work. Under the Traffic Control Manager, you will support customers, field teams, and dealerships with reservation placement and equipment distribution to balance regional inventory and meet future demand.

The role emphasizes reliability, teamwork, and the ability to handle varying daily priorities while contributing to a growing, stable employer with extensive