Reservation & Equipment Logistics Manager

U-Haul; Akron (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Prescription plans

Paid holidays

Vacation and sick days

Life insurance MetLaw

401(k) Savings Plan

ESOP

Dental & Vision Plans

You Matter EAP

Job summary

U-Haul is seeking a Reservation Manager Agent in Akron, OH to support customers and field teams with equipment and reservation management. This role involves directing inquiries to appropriate areas based on demand and balancing regional inventory to meet future needs.

The ideal candidate will have a high school diploma, strong customer service skills, and proficiency with office equipment, Word, and email. A fast-paced, team-oriented environment awaits.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent in Akron, OH to support customers and field teams with equipment and reservation management. This role involves directing inquiries to appropriate areas based on demand and balancing regional inventory to meet future needs.

The ideal candidate will have a high school diploma, strong customer service skills, and proficiency with office equipment, Word, and email. A fast-paced, team-oriented environment awaits.