Reservation & Equipment Dispatch Specialist

U-Haul; Phoenix (AZ); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

Employee stock ownership plan (ESOP)

Job summary

U-Haul is seeking a Reservation Manager Agent in Phoenix, AZ to support customers, field teams, and dealerships with reservations and equipment management. This fast-paced role emphasizes accurate placement, timely communication, and efficient problem solving to balance regional inventory and meet demand.

Under supervision of the Traffic Control Manager, you will assist with calls, coordinate equipment movement, and utilize reports to optimize availability.

Qualifications

• High school diploma or equivalent is required.
• Proficient in handling customer inquiries with professionalism.
• Strong time management and multitasking abilities needed.

Responsibilities

• Assist with calls from and to customers.
• Support field teams and dealerships with equipment and reservations.
• Direct incoming equipment based on customer demand and productivity status.
• Review reports to aid in equipment placement and availability.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Word

Email

Office equipment

Job description

U-Haul is seeking a Reservation Manager Agent in Phoenix, AZ to support customers, field teams, and dealerships with reservations and equipment management. This fast-paced role emphasizes accurate placement, timely communication, and efficient problem solving to balance regional inventory and meet demand.

Under supervision of the Traffic Control Manager, you will assist with calls, coordinate equipment movement, and utilize reports to optimize availability.