Resale Security Solutions Specialist

ADT; Madison Heights (MI); On-site; USD 105,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Mileage reimbursement

Well-being programs

Job summary

ADT is seeking a Resale Sales Representative to reactivate interest with existing customers and rebuild trust. You’ll present tailored security, automation, and life-safety solutions, and drive referrals after installations.

In this role, you’ll re-engage customers, deliver compelling proposals, and identify new sales leads to maximize outreach while benefiting from uncapped commissions and a structured training period.

Qualifications

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.
• Consumer sales experience is preferred but not required.

Responsibilities

• Re‑engage previous customers, not cold‑calling strangers. That means shorter sales cycles, higher conversion rates, and real potential to build lasting relationships.
• Provide personalized solutions that combine security, automation, and life safety features, all tailored to their space and lifestyle.
• Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
• Conduct post‑installation follow‑ups with customers to confirm that commitments were fulfilled and to generate referrals.
• Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.

Skills

Self-motivated

Tech-savvy

Strong communicator

Entrepreneurial mindset

Relationship-building

Adaptable

Education

High school diploma

Job description

ADT is seeking a Resale Sales Representative to reactivate interest with existing customers and rebuild trust. You’ll present tailored security, automation, and life-safety solutions, and drive referrals after installations.

In this role, you’ll re-engage customers, deliver compelling proposals, and identify new sales leads to maximize outreach while benefiting from uncapped commissions and a structured training period.