Repossession Operations Leader

First Investors Financial Services, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Overtime

Travel 0-10%

Hybrid Dallas commute

Job summary

Stellantis Financial Services, Inc. in Dallas, TX, seeks a Team Manager to lead the post-charge off repossession team, drive process improvements, and ensure strict regulatory compliance within federal and state laws.

You will collaborate with Risk, Compliance, and Digital teams, oversee vendor management, and develop reporting to inform senior leadership while maintaining secure handling of consumer data.

Qualifications

• 2+ years in auto repossession, collections, or remarketing.
• 2+ years in a supervisory or team lead role.
• High School Diploma or GED.
• Compliance with the Fair Debt Collection Practices Act and local, state, and federal collection laws.

Responsibilities

• Collaborate with Risk, Compliance, and Digital teams to automate processes and ensure regulatory adherence.
• Oversee vendor management for repossession operations, ensuring efficiency and compliance.
• Communicate and implement regulatory updates across all repossession workflows.
• Lead strategic initiatives to optimize cross-channel operations and business processes.
• Facilitate goal setting and performance planning to drive departmental growth.
• Provide training and support, resolving escalations, and guiding daily team operations.
• Develop reporting protocols to inform senior leadership on performance and workload trends.
• Manage end-to-end repossession processes, ensuring legal compliance and secure handling of consumer data.
• Additional duties may be assigned as needed to support departmental and organizational goals.

Skills

Repossession experience

Supervisory experience

MS Excel

MS Word

Education

High School Diploma/GED

Tools

MS Excel

MS Word

Job description

Stellantis Financial Services, Inc. in Dallas, TX, seeks a Team Manager to lead the post-charge off repossession team, drive process improvements, and ensure strict regulatory compliance within federal and state laws.

You will collaborate with Risk, Compliance, and Digital teams, oversee vendor management, and develop reporting to inform senior leadership while maintaining secure handling of consumer data.