Collections Team Lead (Auto Finance)

Stellantis Financial Services US; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Stellantis Financial Services seeks a Collections Supervisor to lead a team responsible for pursuing overdue auto loan payments in the Houston area. You will oversee daily operations and guide staff to resolve delinquent accounts efficiently and professionally.

Responsibilities include implementing dialer strategies, ensuring regulatory compliance, mentoring team members, and improving workflows to maximize collections performance while maintaining customer trust.

Qualifications

• Minimum 1 year supervisory experience.
• Minimum 3 years Collections Experience.
• High school diploma/GED.

Responsibilities

• Oversees and directs collection teams, implementing auto dialer strategies.
• Defines workflows, schedules tasks, and optimizes processes for efficiency.
• Ensures regulatory compliance and handles sensitive consumer information.

Skills

Supervisory experience

Collections experience

Education

High school diploma/GED

Job description

Stellantis Financial Services seeks a Collections Supervisor to lead a team responsible for pursuing overdue auto loan payments in the Houston area. You will oversee daily operations and guide staff to resolve delinquent accounts efficiently and professionally.

Responsibilities include implementing dialer strategies, ensuring regulatory compliance, mentoring team members, and improving workflows to maximize collections performance while maintaining customer trust.