Repossession Lot Attendant | Calm & Professional

Paramount Recovery Service; Sacramento (CA); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Medical, dental, and vision coverage

Life insurance

Paid time off

Paid training

Job summary

Paramount Recovery Services Inc. is seeking a dependable Lot Attendant to oversee the receipt, processing, storage, and release of repossessed vehicles and personal items.

You will maintain a clean, organized lot and deliver professional customer service in a fast-paced environment. The role requires calm, professional interactions with customers, adherence to company policies, and strong organizational skills.

Qualifications

• Reliability, punctuality, and excellent attendance are expected.
• Strong customer service skills under pressure.
• Excellent verbal communication and conflict-resolution abilities.
• Ability to enforce policies with professionalism and discretion.
• Ability to work independently and as part of a team.

Responsibilities

• Follow all company safety regulations, policies, and procedures.
• Receive vehicles from Recovery Agents and third-party vendors.
• Inspect and clean out vehicles upon arrival, bagging and labeling personal property.
• Maintain accurate inventories of vehicles, personal property, and lot equipment.
• Assist customers with vehicle releases by verifying identification and authorization.
• Interact professionally with customers who may be upset or frustrated.
• De-escalate difficult situations with calm communication and sound judgment.
• Elevate threats or unresolved issues to management promptly.
• Maintain a clean, organized, and secure vehicle lot and customer service area.
• Communicate effectively with Recovery Agents, management, coworkers, and customers.
• Perform additional duties as assigned.

Skills

Customer Service

Verbal Communication

Conflict Resolution

Problem Solving

Professionalism

Discretion

Independent Work

Team Communication

Attention to Detail

Flexible / Overtime

Education

High School Diploma

Job description

Paramount Recovery Services Inc. is seeking a dependable Lot Attendant to oversee the receipt, processing, storage, and release of repossessed vehicles and personal items.

You will maintain a clean, organized lot and deliver professional customer service in a fast-paced environment. The role requires calm, professional interactions with customers, adherence to company policies, and strong organizational skills.